We'd love to hear from you.
Whether you have a question about a product, an order, delivery, or simply need a little guidance, we're here to help.
Customer Support
We aim to respond to all enquiries within 1–2 business days.
Delivery & Returns
For questions about shipping, returns, or existing orders, please include your order number when contacting us.
Frequently Asked Questions
Before reaching out, you may find the answer in our FAQ section, where we've covered delivery, returns, products, and payment information.
View FAQ
A Note From Cala
We believe good customer service should feel as thoughtful as the products we offer. Every enquiry is handled by a real person, and we'll always do our best to help.